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By Registering on the Club Apparel Mobile App, you accept the terms and conditions of Club Apparel – the Loyalty programme of Apparel Group (comprising of Apparel LLC, Montreal Trading LLC, Shoe Plaza LLC, Dynamic Fashion LLC, AGI General Trading LLC, Miraqe General Trading LLC, Apparel General Trading). Apparel Group reserves the right to amend, cancel or change the terms and conditions or suspend the loyalty programme at any time without any notice and Apparel Group has the sole discretion on the same. The terms and conditions of Club Apparel Loyalty Programme herein referred to as “Club Apparel” are listed below.
1. The Club Apparel membership commences when the customer registers into the program using the Mobile application validating the account with One Time Password and providing the Date of Birth along with setting up the password
2. The membership is valid for a period of one (1) year from the date of joining the program. At least one purchase in a year is a prerequisite for successive renewal of membership
3. Apparel group reserves the right to terminate any membership without any notice at its sole discretion. Any discontinuance of membership does not limit Apparel Group’s right to use information / data collected on members during the term of membership
4. This programme is applicable across all approved participating retail stores of the Apparel Group and it’s partners
5. Only one (1) membership per GSM phone number.
6. The membership is non-transferable and can only be used by the authenticated / validated member. Customer needs to complete successful OTP validation on the registered number to complete authentication
7. Membership charges and term of membership, if any, will be decided by Apparel group at its sole discretion
8. Club Apparel members are entitled to earn points on purchase of any regular priced merchandise, or what is otherwise announced by Apparel Group
9. A valid point is equivalent to one (1) Arab Emirates Dirham. Customer accessing the app from Kingdom of Saudi Arabia, Qatar, Kuwait, Oman and Bahrain will receive their currency equivalent benefit in respective countries
10. Points can only be earned / redeemed through the Mobile App only. To redeem points, customer must complete their profile on the Club Apparel Mobile App
11. CA Points are valid for redemption within one year from the date of purchase
12. Brand Points validity is decided by Club Apparel while rewarding the points; the point’s expiry date can be checked on mobile app
13. Points earning structure may vary from brand to brand and format to format. For latest point earned structure kindly refer the Club Apparel Mobile App
14. Points earned on full priced products versus sale / promotion products may vary.
15. Members can earn points while redeeming Apparel Gift Cards. Points are not issued upon purchase of Apparel Gift Card
16. Points are issued on the Nett tendered amount in Cash / Credit Card / Debit Card. Example, points are not issued on promotional gift vouchers amount
17. Apparel Group may at any time reject to reward or redeem points for failure to pay for the purchases or for any breach of these conditions or for any judicious reason and the member shall have no right to claim the points.
18. Points cannot be transferred between member accounts. However, a member can change the number by editing the number on the mobile app and re-validating the same
19. Points can never be exchanged or transferred to cash but can only be claimed against purchases in Club Apparel participating stores
20. Apparel Group will deduct points at the time of refund if any awarded on purchase
21. All points belong to Apparel Group and may never be exchanged for goods not approved by Apparel Group
22. Membership rights are reserved with Apparel Group and are subject to Apparel Group's approval. A membership can be terminated in the event of a member failing to comply with these Terms & Conditions or Supplying any false or misleading information to Apparel Group or Abusing any membership privileges or not using membership for a period of 12 months or in case of death of a member or becoming bankrupt or under discretion of Apparel Group for judicious reasons.
23. A member may cancel his / her membership by giving Apparel Group written cancellation request through email at clubapparel@appareluae.com
24. In case of such termination Apparel Group shall be responsible to the member only to the extent of the points lying to the credit of the member's account
25. Apparel Group shall not be responsible whatsoever for any data loss, or corruption of data or its confidentiality or the likes of the customer. No claim of whatever nature in this regard, shall lie against Apparel Group either by the customer or a third party
26. Apparel Group also does not take responsibility for any lost points / discrepancy of points earned or any claim for damage to a mobile phone as a consequence of a Club Apparel membership
27. Apparel Group shall not be held liable for any loss, theft, damage or unauthorized use of the mobile phones/membership/mobile app account and it is the sole responsibility of the member to ensure safety of his mobile phone, mobile app account and/or the password if any allotted to him for the purpose
28. Any loss of mobile or sim card should be intimated to Apparel Group immediately failing which member is liable for loss of points and will not hold Apparel Group for any loss occurring due to such events
29. All conditions and warranties, whether expressed or implied and whether arising under legislation or otherwise, as to condition, suitability, quality, fitness or safety of any reward supplied are expressly excluded to the full extent permitted by law. Any liability that cannot be fully excluded is limited, where permitted, to replacing, or crediting the value of the Loyalty points at our discretion
30. Apparel Group shall not be responsible in any way for technical faults by third parties and service provider as they are beyond the control of Apparel Group. Apparel Group shall at the best shall endeavor to sort out the said problem.
Any enquiries can be addressed to hotline : 800-APPAREL or Email : CASupport@appareluae.com.
Decision of Apparel Group on all matters of this membership shall be final and binding on the parties.
This shall be governed by the UAE laws and the courts of Dubai shall have exclusive Jurisdiction.
   

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